Contact Us
Shark Tank India
Home » NRI Services

NRI Services

Most NRIs have insurance portfolios in INDIA. This portfolio is either managed remotely or left as lapsed. NRI also add insurances in their portfolio when they visit INDIA, such insurance may also come in the form of fixed deposits or investment schemes. Later they realize that investment schemes or fixed deposits has been mis-sold and they do not know the actions to be taken. NRI also buy health insurance for their family members in INDIA and they always seek support whenever a family member needs medical assistance. Insurance Samadhan understands these pain points and offers multiple services to our NRIs on two fee systems.

  • The annual subscription of INR 3500 (USD 50).
  • Service fee of INR 1000 (USD 15), for any one time service request.
  • Case resolution- Representing the case of mis-selling/fraud or claim rejection in Life/Health/General insurances and recovering the money on 9% success fees. For Example we had a case where NRI deposited INR 10,00,000 in fixed deposits and realized later that INR 10,00,000 has been paid as Insurance premium. We represented the case and got INR 10,00,000 credit in respective NRI account. You can find the testimony of the NRI, Ms Gupta staying in London.We charged a success fee of 9% post monet got credited to her account.

Register Now

NRI insurance services india

Real Solutions Insurance Samadhan

At Insurance Samadhan, we find solutions to any insurance-related issue that include lapsed insurance policy, assistance in case settlement, claim recovery in case of insurance fraud, assistance to NRI's in servicing their policies, and much more.

Contact us

Grievance Redressal

life insurance complaints

Life Insurance

As of 2016, 80% of consumer complaints in the Insurance Sector were related to Insurance Claims alone. Ranging from fraud and lack of awareness to inappropriate documentation, imbalance in the Insurance Sector looms larger than ever before owing to the rise of the Indian middle class and a shift towards more educated investments. Despite numerous checkpoints imposed by the IRDA, an end-to-end solution for this problem seems far-fetched. New measures like the Introduction of KYC (Know Your Customer), Prohibition of Third-Party Payments, Fixing Accountability for Distributors, etc. have not yet completely resolved these issues. Due to lack of financial know-how and awareness, issues like data theft and fake calls posing as IRDA remain common. Insurance Samadhan has accepted this challenge and we aim to achieve the goal of removing these obstacles for our clients. We ensure that your case is excellently represented, protocol is followed and your life insurance complaints are resolved as quickly as possible.

Register Now


”My client Mr. VM Jain bought three policies from Birla Sun Life but never received a single policy document or even a Policy number. Insurance Samadhan contacted Birla Sun Life and the company understood the problem and successfully tracked the policy from a single bank transaction and relocated the funds even though the original policy was lapsed. Thanks to Insurance Samadhan, Mr. VM Jain finds his faith in insurance restored.”

Poonam Jain
Advisor, Max life insurance


”My parents live in the village of Azamgar in UP and when my mother needed medical attention to help with the sharp pains in her eye, she was taken to a doctor in Benaras. The treatment lasted 4 sittings and the bill amounted to 1 lakh and 10 thousand Rupees. To get this amount reimbursed I had to submit all the papers in person at the office in Benaras all the way from Delhi but my claim was rejected repeatedly. After my third travel and 7 months, I decided to seek out Insurance Samadhan, who told me exactly who to talk to and where to find them. Thanks to Insurance Samadan, within a month I received my claim.”

Sunil Kumar
Insurance agent


”I am really thankful to the insurance samadhan team for helping in out in making my claim process easy and fast. They have solved my two claim process of health insurance which the company has rejected in cashless claim. The whole team of insurance samadhan is very helpful and polite and give assistance throughout the settlement process.”

Sneha Chaudhary


”Perfect place I forget my money but insurance samadhan done at up in hill task thanks for all of insurance samadhan team.”

Sanju Pathak


”The insurance samadhan was really helpful in claiming my amount from the insurance company as it was rejected for silly reason I really thank and appreciate the work insurance samadhan team.”

Frequently Asked Questions

At Insurance Samadhan, we find solutions to any insurance-related issue that include lapsed insurance policy, assistance in case settlement, claim recovery in case of insurance fraud, assistance to NRI's in servicing their policies, and much more.

Please click on the register now button on the website to submit your lead. Our customer care executive will call you and understand your complaint/ Problem. Pls, provide him the required details. Our system will find out if the lead is acceptable or not. Once accepted, you will be provided with a login id and password. Click on the Login button on the website and enter the login details, post which you would have to fill in the required details and do the payment. On successful completion of the entire process post login and payment, your case would be registered with us.

We understand your case and help you represent the case at the company grievance cell, IRDA, Ombudsman, and consumer court.

You will get weekly updates.

Registration charge is a one-time charge of Rs 500 (inclusive of GST )

We charge 12% of the amount received (plus 18% GST ) once we successfully resolve your case. For e.g. If you get Rs 100000, we shall charge Rs 12000 + 18% GST.

Depending on the merit of the case, it usually takes 15-30 days to resolve. If however we require the case to move to Ombudsman or consumer court it may take 3-6 months depending on the availability of the dates for hearing on the case.

You only have to go to once for Ombudsman hearing once you get the date and time.

Generally expenses 30 days before the hospitalisation and 60-90 days post Discharge from Hospital are covered in the medical policy. We help apply your reimbursement at a nominal cost of Rs 1000 taking away the hassles of filling and submitting the claim forms.

Every insurance company gives 15 days post policy reaches you, so that you can read the terms and condition. If you want to return the policy, you can do it in 15 days and insurance company will refund your premium. Free Look period is 15 days which starts after you receive the policy bond. Please sign the policy receipt with date and retain the envelope with date as proof to avail the same. We will help you get the cancellation amount and won’t charge any fees.